General practice advice and treatment — colds, flu, allergies, gastrointestinal complaints, headaches, back pain and more.
Price: GOÄ no. 1 · €10.72 (factor 2.3) — with visual examination equivalent to no. 5: €21.44
Medically reviewed by Adi Zoabi, Approbation als Arzt.
Last reviewed on August 31, 2026. Updated as clinical guidelines change.
What is it?
General practice advice for common conditions — fast, straightforward and with no waiting time.
Who is it suitable for?
For anyone with acute or chronic complaints who does not require a specialist.
How the consultation works
Video consultation with history-taking, assessment and, where appropriate, a prescription, sick note or referral.
What you should know beforehand
No special preparation needed. Describe your symptoms and how they have developed.
General medicine is the first point of medical contact for most everyday health concerns. It covers a broad range of acute and chronic complaints — from colds, flu and gastrointestinal infections to headaches, back pain and allergies. Many of these concerns improve with simple measures within a few days; a medical assessment helps to gauge the course and rule out more serious causes.
Everyday complaints usually have harmless, widespread triggers. Viral infections cause most colds and flu-like symptoms, while bacterial infections underlie conditions such as urinary tract or sinus infections. Gastrointestinal complaints often result from viruses, diet or stress. Headaches and back pain are frequently linked to tension, poor posture, lack of movement or strain. Risk factors such as smoking, insufficient sleep, physical inactivity and seasonal allergens can make symptoms more likely.
A medical evaluation is advisable if symptoms last longer than expected, worsen, keep recurring, or are accompanied by high fever. Warning signs such as severe or sudden pain, shortness of breath, persistent vomiting, blood in the stool or urine, or unintended weight loss should be examined promptly. In cases of acute breathlessness, chest pain, altered consciousness, paralysis or any suspected emergency, call the emergency number 112 immediately.
Telemedicine scope: Most general medical concerns can be treated by telemedicine. Physical examinations require an in-person visit.
Brief details about your symptoms
Video consultation within minutes
Prescription, sick note or referral, digitally
Estimated wait
…
Medical notice: Not a substitute for an in-person medical examination. The information on this page is intended for general guidance only. In an emergency, please call 112.
Yes — following medical assessment, a certificate of incapacity for work (AU) can be issued digitally and sent directly to your health insurer.
Colds, flu, urinary tract infections, allergies, headaches, mild gastrointestinal complaints and much more.
For severe pain, shortness of breath, loss of consciousness or suspected serious illness. When in doubt, always call the emergency number 112.
