Telemedical treatment of skin conditions and aesthetic skin concerns. Photo-based assessment available.
Price: GOÄ no. 1 · €10.72 (factor 2.3) — with visual examination equivalent to no. 5: €21.44
Medically reviewed by Adi Zoabi, Approbation als Arzt.
Last reviewed on August 31, 2026. Updated as clinical guidelines change.
What is it?
Dermatological advice and treatment — from acne and rosacea through to aesthetic skin concerns.
Who is it suitable for?
For anyone with skin problems who needs a medical assessment and, where appropriate, a prescription.
How the consultation works
Video consultation with optional photo upload. Assessment, diagnosis and treatment plan by experienced doctors.
What you should know beforehand
Photos of the affected skin areas can be uploaded directly during the consultation.
Dermatology covers conditions of the skin, hair and nails – from common complaints such as acne, rosacea and eczema to pigment changes and fungal infections. Many skin conditions run a chronic course or occur in flare-ups and can be managed well over a longer period. For many concerns, photo-based assessment via video offers a useful initial evaluation, while some cases require an in-person examination.
Skin problems arise from an interplay of several factors. Hormonal changes promote acne, while rosacea is influenced by triggers such as heat, sun, alcohol or spicy foods. Eczema and psoriasis often have a hereditary predisposition, aggravated by dry skin, irritants or stress. Sun exposure encourages pigment changes, and fungal or wart infections are transmitted by pathogens. Medications, allergies and skincare itself can also affect symptoms.
A medical assessment is advisable when skin changes persist, spread rapidly, itch severely, hurt, weep or keep recurring. New or changing moles (size, colour, border) deserve particular attention. Seek prompt medical help for fever with a rash, extensive blistering or signs of infection. In case of sudden swelling of the face, lips or tongue, shortness of breath or circulatory problems, call the emergency number 112 immediately.
Telemedicine scope: Photo-based assessment and prescription issuance possible. An in-person visit is required for biopsies or cryotherapy.
Brief details about your symptoms
Video consultation within minutes
Prescription, sick note or referral, digitally
Estimated wait
…
Medical notice: Not a substitute for an in-person medical examination. The information on this page is intended for general guidance only. In an emergency, please call 112.
For most diagnoses a photo-based assessment by video is sufficient. A biopsy can be recommended if needed and arranged in person.
Yes, tretinoin (vitamin A acid) can be prescribed via telemedicine as a private prescription.
Yes, where there is a medical indication. Cosmetic treatments are generally not reimbursed.
Current laboratory values (liver, lipids) are required. For women, reliable contraception is mandatory (teratogenic).
